Customer Service

Need help?

You’ve come to the right place. Find immediate answers to your questions in one of the categories below or contact us directly.

Top Questions

  • How do I remove an item from my cart?
  • Why is my order status pending verification?

Ordering

  • Satisfaction Guarantee
  • Changing an Order
  • Order Status
  • Ordering by Phone
  • Secure Ordering

Shipping and Returns

  • Returns and Exchanges
  • Shipping Options and Rates
  • Customs

Payment

  • Payment Options
  • CafeCash
  • Sales Tax
  • Coupons & Discounts
Where’s My Order?
Get order status and tracking information online.

Email Us
Send us an email and we will respond to you within 24 hours.

Call Us
Toll Free 1-877-809-1659
Customer Service Hours

Where’s My Stuff?

  • Track your recent orders.
  • View or change your order.

Shipping & Returns

  • See our shipping rates.
  • Make a return or exchange.

Need Help?

  • Satisfaction Guaranteed.
  • Visit our Customer Service.

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